As a Consumer Reporting Agency, aINSIGHT and our partners are regulated by the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC), and must strictly adhere to the specific guidelines established in the Fair Credit Reporting Act (FCRA), as well as other governing federal, state, and local laws.
Background Screening Companies (CRAs) must:
End-users (Employers) must:
Need to dispute the accuracy of your background report? Our Compliance Department is happy to help! Click the button below to submit a dispute and we will investigate your claim and get back to you as soon as possible.
Note, you may file a dispute with aINSIGHT if you believe that any information in your background/file reports is inaccurate or incomplete. The dispute investigation process generally takes up to 30 days, depending on the nature, scope, and source of information being disputed. By law, you are entitled to the before-mentioned information.
We will promptly investigate the specific information/records that you are disputing, our trained and dedicated consumer support representatives can work with you to help correct inaccurate information on your report.
If you have any questions about your report or your consumer file, please contact our office:
Corporate Address: 5652 Meadowlane Street New Port Richey, FL 34652
Headquarters Hours of Operation: 8 AM – 8 PM EST